Business Customers - Questions about Switching
Frequently asked questions for customers switching to natural gas
How do I switch to Flogas?
- Switch online NOW
- Switch by phone - 028 9073 0277
- Switch by post. Download the form HERE and HERE and post to us - we will take care of the rest.
Will it cost anything to switch to Flogas?
No, you keep the same meter and appliances. There is absolutely no disruption in fact the whole process is systematic and completed in seconds. You should get a closing bill from your current supplier when you switch, and then your next bill will be from Flogas.
What will I need to switch online?
You will need:
- A recent Natural gas bill
- Your Bank details for completing a Direct Debit mandate form
- An up to date meter reading (Find out how to read your meter here)
Is there a disruption to my gas supply when I switch to Flogas Natural Gas?
No. Changing over is seamless. There will be no disruption to your gas supply.
Will there be a price increase after the first year?
Obviously we are not in a position to confirm details of pricing 12 months in advance this will ultimately depend on global gas costs. Energy providers are not in a position to confirm details of pricing 12 months in advance as this will ultimately depend on global gas costs
Where will my bills come from and how often?
You should get a closing bill from current supplier in the coming days and then your next bill will be from Flogas. We invoice our Business customers every month.
If I am unhappy am I locked into a contract with Flogas?
No, any business customer who changes supplier is only held with their supplier for a term of 20 days – this is a systematic process which prevents customers changing suppliers within the first 20 days. After this period if the customer is unhappy they can of course contact an alternate supplier and change.
Will Flogas service my boiler?
Flogas do not provide any appliances or the servicing of same, however should any of our customers require same we will provide them with the details of a registered installer in their area for assistance